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Chevrolet 1995 S10 Pickup Manuel du propriétaire Page 359

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Customer Assistance
for
the Hearing
or
Speech Impaired (TDD)
To assist customers who have hearing difficulties, Chevrolet has installed
special TDD (Telecommunication Devices for the Deaf) equipment at its
Customer Assistance Center. Any hearing or speech impaired customer who
has access
to
a TDD or a conventional teletypewriter (TTY) can
communicate with Chevrolet by dialing: 1-800-TDD-CHEV
(1-800-833-2438). (TDD users in Canada can dial 1-800-263-3830.)
GM
Participation in
BBB
AUTO LINE
-
Alternative Dispute Resolution Program*
*This program may not be available
in
all states, depending on state law.
Canadian owners refer to your Warranty and Owner Assistance Information
booklet. General Motors reserves the right to change eligibility limitations
and/or to discontinue its participation in this program.
Both Chevrolet and your Chevrolet dealer are committed
to
making sure
you
are completely satisfied
with
your new vehicle. Our experience has
shown that, if a situation arises where
you
feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure described earlier
in this section is very successful.
There may be instances where
an
impartial third-party can assist in arriving
at a solution to a disagreement regarding vehicle repairs or interpretation of
the New Vehicle Limited Warranty. To assist in resolving these
disagreements, Chevrolet voluntarily participates in BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program administered by the Better
Business Bureau system
to
settle disputes between customers and
automobile manufacturers. This program is available free of charge to
customers who currently own or lease a GM vehicle.
If
you
are
not
satisfied after following the Customer Satisfaction Procedure,
you may contact the BBB using the toll-free telephone number, or write
them at the following address:
BBB AUTO
LINE
Council
of
Better Business Bureaus
4200
Wilson Boulevard
Suite
800
Arlington,
VA
22203
Telephone:
1-800-955-5 100
8-3
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